Effective Date: 24/02/2025
At Ssri Chips, we strive for customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under this policy.
Eligibility for Returns
- Items must be returned within 3 days from the delivery date.
- Products must be unused, unopened, and in their original packaging.
- Proof of purchase (receipt or order confirmation) is required.
- Certain items, such as perishable goods or customized products, may not be eligible for returns.
Return Process
- Contact our support team at ssrichipsofficial@gmail.com to initiate a return request.
- Provide your order details and reason for return.
- Once approved, you will receive instructions on how and where to send the item.
- Customers are responsible for return shipping costs unless the return is due to our error.
Refund Policy
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 3 to 5 business days and issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
- If you received a defective or damaged item, we will replace it at no extra cost.
- Exchanges are subject to product availability.
Late or Missing Refunds
- If you have not received your refund within the expected timeframe, check with your bank or payment provider.
- If the issue persists, contact us at ssrichipsofficial@gmail.com for assistance.
Non-Returnable Items
- Gift cards, downloadable products, and perishable goods are non-returnable.
- Items marked as final sale cannot be returned or exchanged.
Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- Once an order has been shipped, it cannot be canceled, and the standard return policy applies.
Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be posted on this page with the revised effective date.
Contact Us
For any questions regarding our Return and Refund Policy, please contact us at ssrichipsofficial@gmail.com